Privacy Policy

We value your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, share, and safeguard your data when you access or use our website, mobile applications, services, franchise programs, and associated platforms.

1. Information We Collect

We may collect the following types of information:

• Personal details such as name, mobile number, email address, and location
• Identification documents submitted for services or verification
• Business, franchise, or institutional details (if applicable)
• Payment and transaction information
• Technical data such as IP address, browser type, and device information

2. How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

• Providing and processing requested services
• User registration, verification, and account management
• Communication regarding services, updates, and support
• Payment processing and transaction records
• Improving our platform, services, and user experience
• Legal, regulatory, and compliance requirements

3. Data Sharing & Disclosure

We do not sell or rent your personal information to third parties. Data may be shared only in the following cases:

• With authorized service partners or vendors for service delivery
• With government authorities where legally required
• With payment gateways for secure transaction processing
• With franchise or partner systems strictly for operational purposes

4. Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

However, while we strive to protect your information, no method of transmission over the internet is completely secure.

5. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

• Enhance user experience
• Analyze traffic and usage patterns
• Remember user preferences

You may disable cookies through your browser settings, though some features may not function properly.

6. User Responsibilities

• Ensure accuracy of the information you provide
• Do not share login credentials with others
• Immediately inform us of any unauthorized account activity

7. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such external websites.

8. Data Retention

We retain user data only for as long as necessary to fulfill service obligations, legal requirements, and business operations.

9. Franchise & Partner Data

Information shared by franchisees and partners is used strictly for operational, compliance, training, and support purposes. Such data is handled with the same level of confidentiality.

10. Children's Privacy

Our services are not knowingly directed toward children under 18 years. If any such data is inadvertently collected, it will be deleted upon verification.

11. Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on this page.

12. Consent

By using our website or services, you consent to the collection and use of your information as outlined in this Privacy Policy.

13. Contact Information

Last Updated: As per current operational policy