Shipping & Delivery Policy

This Shipping & Delivery Policy outlines how physical products, documents, kits, printed materials, and other deliverable items are shipped and delivered to customers, partners, and franchisees through our platform.

1. Delivery Coverage

We provide shipping and delivery services across India, subject to serviceability of the delivery location. Some remote or restricted areas may require additional time or may not be serviceable.

2. Types of Deliveries

• Physical products (kits, printed items, merchandise, stationery)
• Documents and certificates (where physical delivery is applicable)
• Franchise kits and onboarding materials
• Promotional or marketing materials

3. Delivery Timelines

Estimated delivery timelines vary depending on the product type, location, and logistics partner:

• Standard delivery: 5–10 working days
• Remote locations: 7–15 working days
• Custom or made-to-order items: Time as communicated during order confirmation

Delivery timelines are indicative and may be affected by external factors such as weather conditions, government regulations, holidays, or courier delays.

4. Shipping Charges

Shipping charges, if applicable, are clearly communicated at the time of order placement.

• Some products or services may include free shipping
• Bulk orders or franchise shipments may have separate shipping terms

5. Order Processing

Orders are processed only after successful payment confirmation. Processing time may vary based on product availability, customization, or verification requirements.

6. Delivery Partners

We work with third-party courier and logistics partners for shipping and delivery. We are not responsible for delays caused by courier partners, natural events, or circumstances beyond our control.

7. Delivery Confirmation

Delivery is considered complete once the product or document is delivered to the address provided by the customer or received by an authorized person.

8. Incorrect Address & Failed Delivery

• Customers are responsible for providing accurate delivery details
• Failed deliveries due to incorrect address may result in re-shipping charges
• Repeated failed delivery attempts may lead to order cancellation

9. Damaged or Missing Items

If you receive a damaged package or missing item:

• Notify us within 48 hours of delivery
• Provide clear photos/videos as proof
• Keep original packaging until the issue is resolved

Resolution will be provided as per our Return & Refund Policy.

10. Digital Services & No Physical Delivery

Many of our services are digital in nature. For such services, no physical shipping or delivery is involved, and service completion is communicated electronically.

11. Franchise & Bulk Shipments

Franchise kits, bulk orders, or institutional shipments may have customized delivery schedules and logistics arrangements as per agreement terms.

12. Policy Updates

We reserve the right to modify this Shipping & Delivery Policy at any time without prior notice. Changes will be effective immediately upon publication on this page.

13. Contact & Support

Last Updated: As per current operational policy